Soldbaji Privacy Policy

1 Introduction

Soldbaji (soldbaji.vu) places the highest importance on the privacy of its members' personal information. This Privacy Policy explains how Soldbaji collects, uses, protects, and in certain circumstances shares your data.

This was not written as a complex legal document — the goal was to explain everything clearly and straightforwardly. You are a Soldbaji member, and you have the right to know exactly what happens with your data.

If you have any questions, our support team is available anytime — we're always ready to help.

2 What Data Is Collected

Soldbaji collects the following types of information. Each piece of data collected serves a specific purpose.

3 How We Collect Your Data

Soldbaji collects information through several methods. The main ones are outlined below:

• Provided Directly: Information you provide directly during registration, KYC verification, or when contacting our support team.
• Automatically Collected: Through cookies and tracking technologies while you use the platform.
• From Third Parties: Limited data received from payment providers or identity verification agencies.
• Transaction Records: Automatically recorded at the time of deposit and withdrawal transactions.

4 How Your Data Is Used

Soldbaji uses the data it collects solely for specific, legitimate purposes. It is never misused.

• To create and manage your account.
• To process deposits and withdrawals.
• For KYC verification and age confirmation.
• To prevent fraud and money laundering.
• To provide customer service and support.
• To improve our platform's services and overall user experience.
• To send you relevant promotions and offers (with your consent).
• To promote responsible gaming and identify potential issues.
• To meet legal and regulatory obligations.

If you no longer wish to receive marketing messages from Soldbaji, you can opt out at any time through support. This will not affect your account or services in any way.

5 Who Your Data Is Shared With

Soldbaji does not sell your data. However, it may be shared with specific third parties in the following limited and necessary circumstances:

• Payment Provider: Only the data strictly necessary to process a transaction.
• Identity Verification Provider: For the KYC process.
• Legal Authorities: Upon a court order or a lawful request from a regulatory authority.
• Game Providers: Minimum data required to operate the games.
• Fraud Prevention Services: To detect suspicious activity.

6 Data Protection Measures

Soldbaji follows industry-leading standards to protect your data, using multiple layers of security to prevent any unauthorized access.

• 256-bit SSL/TLS encryption — on all data transmissions.
• Stored data is also kept in encrypted format.
• Regular security audits and penetration testing are conducted.
• Two-Factor Authentication (2FA) is available for your account.
• Instant alerts for suspicious logins or unusual account activity.
• Strict access controls — only authorized personnel can access your data.

7 Cookie Policy

Soldbaji uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential cookies: Required to maintain your login session and ensure security — these cannot be disabled.
• Performance Cookies: Anonymous data to identify where the website is experiencing slowdowns.
• Functional cookies: To remember your language preference and game settings.
• Analytics Cookies: For traffic analysis and service improvement.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.

8 Your Rights

As a Soldbaji member, you have several rights regarding your personal data. Contact support to exercise any of these rights.

9 Data Retention Period

Soldbaji does not retain your data indefinitely. Once the applicable retention period expires, your information is securely deleted.

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained for up to 5 years as required by law.
• Following account closure, data may be retained for up to 5 years to meet regulatory requirements.
• Marketing data is deleted as soon as consent is withdrawn.

10 Protection of Minors

Soldbaji strictly refrains from collecting or processing data from minors (under 18). Our platform is for adults only.

• Age is verified at the time of registration.
• If a minor accidentally creates an account, it will be closed immediately upon a parent or guardian's request.
• Any data found to belong to a minor will be deleted immediately.

11 Policy Updates

Soldbaji may update this Privacy Policy as needed. Members will be notified of any significant changes via email or in-app notification.

• The date of the latest update is displayed at the top of the page.
• Members will be notified at least 7 days in advance of any major changes.
• Continued use of the platform after an update constitutes acceptance of the revised policy.

12 Contact

To ask questions about this Privacy Policy, request access to your data, or submit a deletion request, please contact the Soldbaji support team.

Our privacy team typically responds within 72 hours. You are welcome to reach out in Bengali — we are ready to respond in Bengali.